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How do I book a vacation ?
Once you are ready to book your vacation you may visit our
website and check for availability through our search network.
You may also contact the reservations department directly to
speak to a vacation coordinator.
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Can we change our request while it is being worked on?
Yes you may change or cancel your request at any time
during the searching period until confirmation. Please contact a vacation
coordinator and your request will be revised immediately.
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Can we cancel a reservation once we confirm ?
Once you have confirmed a unit with a vacation
coordinator, there is no provision for cancellation. The
representative will verify the dates, size, location and any
outstanding balance. Resorts will not allow any date or unit
size changes.
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Do I need any documentation to check into a resort ?
You will need a written confirmation to check into your
resort. You should receive a written confirmation in the mail
about two weeks prior to your departure. Kindly note, if
there is an outstanding balance owing your confirmation papers
cannot be released. Please remember to take the confirmation with you on
your vacation. Your travel documents may contain important
information that you may need during your vacation.
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What are the most common start dates at resorts?
The most common start dates are Friday, Saturday and
Sunday, until shall depend on the resort and the broker that is
providing the property. In most cases start dates cannot be altered or
changed as there is usually someone checking in before and after
your stay.
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Is there a minimum usage associated with membership in Resort Villas Vacation Club?
There is a minimum points & week usage. This minimum depends on the type of membership owned particulars of which can be found in the Membership Agreement and the Rules & Regulations. Please contact the Club representative should you require additional information. |
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